SIP / VOIP Architect (WebRTC, PBX)

Permanent employee, Full-time · Riyadh

What We Need

Oivan is seeking a talented and experienced SIP Integration Engineer to join our team for a 9 to 18-month engagement. This is a full-time position located in Riyadh. The successful candidate will be tasked with developing seamless integration between our WebRTC-based videoconferencing system and Cisco Webex.

Candidates should possess strong technical skills in SIP, WebRTC, and Cisco Webex, along with troubleshooting and optimization capabilities. Project experience in VoIP installations and familiarity with Cisco Systems is preferred. This role will collaborate closely with the IT department to create an innovative system designed to enhance productivity, managing both VoIP hardware and software.

By joining us, you will play a crucial role in supporting one of our key customers while contributing to Saudi Arabia's Vision 2030. Your efforts will strengthen a platform essential for improving timely information access and advancing healthcare innovation, aligning with the nation's commitment to technology-driven progress.

What You'll Do

The successful candidate will be responsible for building a SIP to WebRTC bridge and integration into a secure videoconferencing system. The role requires deep knowledge of VoIP/SIP/WebRTC technologies.

The ability to build custom solutions, using the mentioned technologies as well as knowledge of Cisco devices are essential to troubleshoot and optimize the integration processes.

Responsibilities:

Design and implement SIP-based integration solutions for WebRTC and Cisco endpoints.
Provide technical leadership in SIP and WebRTC, ensuring best practices are maintained.
Support engineering and project management in voice communications for medium to large projects, including assessments, design, planning, integration, testing, and implementation.
Create and maintain technical documentation (network designs, SOPs, user guides) for customer education and knowledgebase support.
Diagnose and resolve SIP integration issues, including call setup and connectivity.
Advise on network switch configuration for optimal performance and troubleshoot VoIP/SIP hardware problems.
Collaborate with software developers, network engineers, and product managers for seamless integration.
Analyze existing VoIP networks and support daily operations of the VoIP system.

What You Have

Our ideal candidate will fulfil the following requirements:

Bachelor’s degree in telecommunications, electronics engineering technology, computer science, information systems management, or a related field is required for this position
6 to 10 years of work experience in the IT industry with two or more years of VOIP expertise
Excellent knowledge of IP networks and technologies such as NAT, DHCP, DNS, VLAN, MPLS, and WAN
Must have experience on Cisco Routers, Structured Cabling, and LAN/WAN circuits; PRI, SIP, MPLS, FXO, FXS, and POTS.
Proven experience in SIP and WebRTC protocols.
Hands-on experience with Cisco Webex and its API.
Strong background in integrating videoconferencing systems.
Knowledge of Open Source VOIP solutions is a plus
Basic knowledge of Cisco Systems, Juniper Networks, and other telecommunication networks architecture
Knowledge of Golang is essential
Experience in open source PBXs in considered an advantage
Certifications that are considered an advantage but not necessary:
- Certification on Cisco voice systems
- CompTIA Network+ - This certification validates the hands-on skills needed to troubleshoot, configure, and manage both wired and wireless networks.
- CompTIA Security+ - This certification provides a springboard to intermediate-level cybersecurity jobs.

What We Offer

Oivan KSA prides ourselves on fostering a progressive workplace imbued with our Nordic values. Our employees benefit from an array of competitive offerings, including comprehensive insurance, educational benefits, and an engaging array of employee initiatives that promote professional growth and community involvement. Since the mid-1990s, Oivan has established itself as a leader in the region, recognized for developing and managing award-winning products and infrastructure throughout Saudi Arabia.

Who We Are

At Oivan, we are a vibrant global community of dedicated professionals in IT, Business, Marketing, and Administration. Our presence spans worldwide, providing you with the opportunity to engage in a dynamic, multicultural work environment filled with diverse perspectives. We embrace our Nordic heritage, which enriches our international workplace culture. Guided by our core values of Reliability, Responsibility, and Fellowship, we are committed to excellence and making a meaningful impact. Join us in our mission to deliver outstanding quality and foster positive change!

Privacy Notice

PDPL statement

By submitting your application and CV, you provide explicit consent for us to handle and store your personal information in our HR information systems. We assure you that all data processing activities will strictly adhere to the data protection and privacy regulations applicable in Saudi Arabia. Your information will be treated with the utmost confidentiality and in compliance with the relevant local data protection laws.

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We are looking forward to hearing from you!

Thank you for your interest in Oivan. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to jobs@oivan.com.